DTE Energy statement on progress of outage repair
As of 8 a.m., approximately 68,000 customers are out of service due to severe thunderstorms that have blown across southeast Michigan Thursday. About 42,000 customers affected by the storms have been restored.
The vast majority of the power outages are in Oakland County with the remainder scattered throughout Southeastern Michigan.
DTE Energy crews are working around the clock, to restore service. We also have assistance from other utilities throughout the region to help with the restoration and expect more line crews later today. We expect to have the vast majority of our customers to have electric service restored by late tonight.
Customers are encouraged to call DTE Energy at (800) 477-4747 to report power outages or downed lines.
Customers can use our mobile website at dteenergy.com, or their iPhone or Android phone to report a power problem using the DTE Energy Outage Center app. The app is available free of charge from the Apple Store or Google Play. Customers can report an outage, check on the status of an outage, and view our outage map, all from their smart phones.
Additional information on the current storm – including our on-line Power Outage Map – is available at www.dteenergy.com/outage.
DTE Energy understands how difficult it is to be without power, and appreciates the patience of customers as we work on the repair process.
Stay away from downed power lines and anything with which they come in contact, especially metal fences. Treat every downed power line as if it were energized.
Don’t open refrigerators or freezersmore often than absolutely necessary. A closed refrigerator will stay cold for 12 hours. Kept closed, a well-filled freezer will preserve food for two days.
Turn off or unplug all appliances to prevent an electrical overload when power is restored. Leave on one light switch to indicate when power is restored.
Always operate generators outdoors to avoid dangerous buildup of toxic fumes. If a customer is elderly or has a medical condition that would be adversely impacted by a power outage, they should try to make alternative accommodations with family or friends.
During low-voltage conditions – when lights are dim and television pictures are smaller – shut off motor-driven appliances such as refrigerators to prevent overheating and possible damage. Sensitive electronic devices also should be unplugged.
Stay out of flooded or damp basements or other areas if water is in contact with outlets or any electrically-operated appliance. The water or moisture may serve as a conductor of electricity. This can cause serious or even fatal injury.