US Airways is waiving fee to change flights after winter storm delays
Updated On: Dec 26 2012 11:07:38 AM EST
US Airways is waiving the change fee for customers who must alter their flights due to severe Christmas weather.
The airline is canceling the $150 charge for changing flights to and from 25 cities where there are flight delays and cancellations.
The offer is available to travelers scheduled to fly Wednesday and Thursday. They must keep the same flight origin and destination.
Their rescheduled flights must be by New Year's Day.
The affected airports are in Canada, Indiana, Maine, Michigan, New Hampshire, New York, Ohio, Pennsylvania, and Vermont.
Severe thunderstorms are forecast for the Carolinas while a line of blizzard and winter storm warnings stretched from Arkansas up the Ohio River to New York and on to Maine.
Delays racked up from Dallas to New York.
By 9 a.m. Wednesday, more than 400 flights nationwide had been scrapped with more cancelations likely throughout the day.
Passengers are pretty much at the mercy of Mother Nature and the airlines.
But there are a few things they can do to improve their odds of getting home quickly.
If you miss your connection, the airlines will automatically rebook you on the next available flight.
However, with flights at near capacity, the next open seat could be several days away. Two years ago, some Christmas fliers had to wait nearly a week to get home.
If you're unhappy with your rebooked flight, get in line to speak to a customer service representative. But also, pick up the phone and call the airline directly, go onto the airline's website and even consider sending a Tweet.
Consider buying a one-day pass to the airline lounge. It's a nice place to relax away from the crowd and there are usually free drinks and small snacks. But the real secret to the lounges is that the airline staffs them with some of its best -- and friendliest -- ticket agents. The lines inside will be much shorter and these agents are magically able to find empty seats where nobody else can. One-day passes typically cost $50.