Airline Passengers Get New Rights Tuesday

Published On: Oct 02 2011 04:24:36 PM EDT   Updated On: Aug 23 2011 08:31:38 AM EDT

In response to some high profile cases of passenger neglect by airlines, federal regulators announced new rules in April to expand the rights of airline passengers, and those regulations take effect Tuesday.

The new regulations include provisions to:

Force airlines to display all potential fees for services and amenities such as baggage check, meals, and canceling reservations on their websites.

Refund any baggage fees for lost luggage in addition to current rules which say they must compensate travelers for lost or damaged belongings.

Increase compensation for passengers bumped from flights and delayed for up to two hours to twice the ticket price, up to $650, and for those delayed longer than two hours to as much as four times ticket value, up to $1,300. Formerly shorter delays brought compensation equal to ticket value up to $400 and longer delays were capped at $800.

Allow US regulators to fine carriers as much as $27,500 per customer for leaving passengers on foreign flights stranded on a tarmac for more than four hours. (This expands a 2009 rule prohibiting delays of more than three hours for domestic flights by US carriers.)

Do you think the new rules are a step in the right direction for airline passengers? Please leave your comments below.


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