HP Chromebook 11 computer charger recalled due to overheating
Updated On: Dec 17 2013 03:49:51 PM EST
If you have an HP Chromebook 11 computer charger in your home, you'll want to check the model number to see if its involved in a new recall.
The U.S. Consumer Product Safety Commission has posted information about this recall due to the risk of the charger overheating and melting.
Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end.
The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Customers with questions call call Google toll-free at 866-628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
The chargers were sold at Best Buy stores nationwide and online at Amazon.com, bestbuy.com, Google Play at play.google.com, and HP Shopping at shopping.hp.com from October 2013 through November 2013 and included with the Chromebook 11 which sold for about $280.